TERMS OF SERVICE

OVERVIEW

Welcome to Pirlant Global. The terms “we,” “us,” and “our” refer to Pirlant LLC, operating the Pirlant Global online store.

Pirlant LLC operates this store and website, including all related information, content, features, tools, products, and services, in order to provide customers with an international online shopping experience (the “Services”).

Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you access, browse, or use our Services.

Please read these Terms of Service carefully. By accessing, interacting with, or purchasing through our Services, you agree to be bound by these Terms of Service and our applicable store policies, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence, or that you have obtained any legally required consent to use the Services.

To use certain features of the Services or make a purchase, you may be required to provide information including your name, email address, billing information, payment information, telephone number, and shipping address.

You represent that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality and security of your account credentials and for activity conducted through your account.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to ensure that product descriptions, specifications, images, materials, measurements, colors, carat information, and other information presented on our store are accurate.

However, product colors and appearance may vary slightly depending on your device, screen settings, lighting conditions, and photography.

Natural gemstones and diamonds may also contain individual characteristics and variations that are inherent to natural materials.

Product availability, specifications, designs, pricing, and descriptions may be changed or updated without prior notice.

We reserve the right to discontinue products, limit quantities, or restrict sales to certain persons, countries, regions, or jurisdictions where reasonably necessary or required by law.

SECTION 3 - ORDERS

When you place an order through Pirlant Global, you are submitting an offer to purchase the selected products.

Your order is considered accepted once we confirm acceptance and successfully process the applicable payment.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, payment issues, pricing errors, product unavailability, legal or regulatory restrictions, or inaccurate customer information.

If we cancel or modify an order, we will attempt to notify you using the contact information provided during checkout.

Please review your order carefully before submitting it. Once an order has entered processing, customization, resizing, engraving, personalization, or shipment preparation, cancellation may no longer be possible.

Returns, exchanges, and refunds are governed by our Return & Refund Policy and any mandatory consumer rights applicable in your jurisdiction.

SECTION 4 - PRICES AND BILLING

Prices, promotions, discounts, and product availability may change without notice.

The price applicable to your purchase will be the price displayed and confirmed at the time your order is placed.

Unless otherwise stated, taxes, customs duties, import charges, or other government-imposed fees may not be included in displayed product prices.

Where applicable, certain taxes or duties may be calculated and collected during checkout.

You agree to provide accurate and complete billing, payment, and account information and to promptly update this information if necessary.

You represent that you are authorized to use the payment method submitted for your purchase.

SECTION 5 - SHIPPING AND DELIVERY

Pirlant Global offers international shipping in accordance with our Shipping Policy.

Delivery times shown during checkout or communicated after an order is placed are estimates and may be affected by customs procedures, carrier operations, public holidays, weather conditions, security checks, or other circumstances outside our reasonable control.

Where Pirlant Global arranges transportation of goods to a consumer, risk of loss or damage remains with Pirlant Global until the customer, or a third party designated by the customer other than the carrier, takes physical possession of the goods, except where applicable law provides otherwise.

Customers are responsible for providing complete and accurate shipping and contact information.

Additional information regarding worldwide shipping, tracking, customs, duties, address accuracy, and delivery issues is available in our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY

The Services and their contents, including trademarks, trade names, logos, product descriptions, photographs, graphics, designs, video, audio, text, software, and other materials, are owned by or licensed to Pirlant LLC and are protected by applicable intellectual property laws.

The Pirlant and Pirlant Global names, logos, designs, product names, and related brand elements may not be copied, reproduced, distributed, modified, or commercially used without prior written permission.

You may use the Services only for lawful personal and non-commercial purposes unless otherwise expressly authorized by us.

Nothing in these Terms grants you ownership or licensing rights in our intellectual property except as expressly stated.

SECTION 7 - OPTIONAL TOOLS

We may provide access to tools, applications, or services supplied by third parties.

These third-party tools may be provided “as is” and “as available,” and their use may be subject to additional third-party terms and privacy policies.

We do not control all third-party services and are not responsible for their independent acts, omissions, terms, availability, or content to the extent permitted by applicable law.

Your use of optional third-party tools is at your own discretion and should be based on your review of their applicable terms.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to third-party websites, platforms, payment providers, carriers, or other external services.

We are not responsible for the content, accuracy, practices, security, or policies of independent third-party websites.

If you access a third-party website, you do so subject to that third party’s terms and policies.

Questions or disputes relating solely to independent third-party products or services should generally be directed to the relevant third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Pirlant Global is powered by Shopify, which provides the technology infrastructure that enables us to operate the online store.

However, purchases made through our store are transactions directly between you and Pirlant LLC.

Shopify is not the seller of products offered by Pirlant Global and is not responsible for the fulfillment, quality, warranty, delivery, or return of products purchased from us, except to the extent separately required under Shopify’s own applicable terms or law.

SECTION 10 - PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy and applicable privacy laws.

Because our store is hosted by Shopify, Shopify may collect and process certain personal information necessary to provide, operate, secure, and improve Shopify services.

Information may also be processed by service providers that support payment processing, fraud prevention, shipping, communications, analytics, marketing, and customer support.

Please review our Privacy Policy for further information about how personal information is collected, used, disclosed, retained, and protected.

SECTION 11 - FEEDBACK

If you voluntarily submit reviews, feedback, suggestions, ideas, photographs, testimonials, or other content to us (“Feedback”), you grant us permission to use such Feedback for legitimate business purposes, including improving, operating, and promoting our Services, subject to applicable law.

You represent that you have the necessary rights to submit such Feedback and that it does not infringe the intellectual property, privacy, publicity, or other rights of any person.

We reserve the right to remove content that is unlawful, abusive, fraudulent, misleading, defamatory, infringing, or otherwise inappropriate.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

From time to time, information on our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, availability, pricing, promotions, shipping, specifications, or other information.

We reserve the right to correct errors and update information where reasonably necessary.

If an error materially affects an order that you have already submitted, we will take reasonable steps to notify you and provide any rights or remedies required by applicable law.

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes.

You must not use the Services to:

• violate applicable laws or regulations;
• infringe intellectual property or other legal rights;
• transmit malicious software, viruses, harmful code, or fraudulent content;
• engage in harassment, abuse, fraud, deception, impersonation, or unlawful activity;
• interfere with the security, availability, or operation of the Services;
• collect personal information unlawfully;
• send spam or unauthorized promotional communications;
• attempt unauthorized access to accounts, systems, networks, or data; or
• use automated systems in a manner designed to bypass security, access controls, technical restrictions, or applicable terms.

We may restrict or suspend access where reasonably necessary to protect our customers, business, systems, legal rights, or regulatory obligations.

SECTION 14 - AGENTS AND AUTOMATED SERVICES

Where automated software, artificial intelligence tools, agents, or other automated services interact with the Services, such interactions must comply with applicable laws, technical requirements, security measures, and access restrictions.

We may implement technical measures to identify, manage, limit, or restrict automated access where necessary to protect our Services or users.

Nothing in this section prevents authorized artificial intelligence shopping services or commerce channels from accessing product or store information where such access has been enabled or permitted by Pirlant Global or Shopify.

SECTION 15 - TERMINATION

We may suspend or terminate access to the Services where reasonably necessary, including where these Terms are materially violated, fraudulent activity is suspected, security is threatened, or applicable law requires us to do so.

Any provisions that by their nature should continue after termination, including intellectual property, liability, governing law, privacy, and payment obligations, will remain effective.

SECTION 16 - WARRANTIES

We aim to provide accurate information and high-quality products.

Except for warranties expressly provided by Pirlant Global and rights that cannot legally be excluded, the Services are provided on an “as available” basis.

Nothing in these Terms excludes, restricts, or limits any statutory warranty, guarantee, remedy, or consumer protection right that cannot lawfully be waived or limited in your country or region.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Pirlant LLC and its affiliates, employees, contractors, service providers, and representatives will not be liable for indirect, incidental, special, punitive, or consequential losses arising solely from the use of the Services.

This limitation does not apply where liability cannot legally be excluded or limited, including mandatory consumer protection rights or other non-waivable statutory rights.

Nothing in these Terms is intended to exclude liability for fraud, willful misconduct, or any other liability that cannot lawfully be excluded.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Pirlant LLC from third-party claims arising directly from your unlawful use of the Services, your material violation of these Terms, or your infringement of another person’s legal rights.

This section does not limit any mandatory consumer rights available to you.

SECTION 19 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue in full force and effect.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Failure by Pirlant Global to enforce any provision of these Terms does not constitute a waiver of that provision or any related right.

These Terms, together with policies incorporated by reference, constitute the agreement governing your use of the Services, except where additional mandatory rights or contractual terms apply.

SECTION 21 - ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent where such consent is legally permitted to be required.

Pirlant LLC may assign or transfer its rights and obligations in connection with a merger, acquisition, restructuring, transfer of business, or other lawful corporate transaction, subject to applicable law.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements through which Pirlant LLC provides Services are governed by and construed in accordance with the laws of the State of New Mexico, United States, except where mandatory laws of the customer’s country or region provide protections that cannot legally be excluded by agreement.

Nothing in this section deprives a consumer of mandatory consumer protection rights or access to courts or remedies that apply under the law of their habitual residence.

SECTION 23 - HEADINGS

Section headings are provided for convenience only and do not limit or otherwise affect the interpretation of these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

We may update these Terms from time to time to reflect changes in our Services, business practices, legal obligations, or regulatory requirements.

The current version will be published on this page.

Where required by applicable law, we will provide appropriate notice of material changes.

Continued use of the Services after changes take effect constitutes acceptance of the updated Terms to the extent permitted by law.

SECTION 25 - CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to:

Pirlant Global
Operated by Pirlant LLC

1209 Mountain Road Pl NE Ste 10493
Albuquerque, NM 87110
United States

Email: support@pirlant.com
WhatsApp: +90 530 875 90 50

New Mexico Business ID: 0008074860
EIN: 41-3854920

Pirlant LLC is a New Mexico Domestic Limited Liability Company.